I like to take this opportunity to congratulate the Team in achieving a very important Milestone related to the Upper Parramatta Source Control Project Stage 1. Well done to all involved and a Very Big “Thank you”.
Despite various challenges and multiple change events involving asbestos contamination, design modifications, site conditions, Biobank sites approvals, Council issues etc., I like to acknowledge Interflow’s commitment and dedication in delivering the project on time and to the quality standards set by SW. As the Team would recall, this project was accelerated by seven months following a transitional agreement SW reached with EPA, the regulatory authority.
Yarra Valley Water (YVW) would like to acknowledge the exemplary performance of Interflow in the delivery Launching Place Package A.
Your commencement and mobilisation of Launching Place Package A project has been extremely impressive , the professionalism and genuine care displayed on site is greatly appreciated by YVW’s Asset Quality team.
Your teams experience and ability results in extremely quick and effective installation of new assets with very little wasted or lost time. At tender you proposed a very ambitious program , that you are proving to be achievable , without comprising quality, safety, environment or customer outcomes.
Yarra Valley Water thank you for your continued commitment to asset quality that ultimately results in YVW meeting our service commitments to our customers.
While managing customer queries is a natural part of relining work, Interflow’s willingness to assist and resolve customer concerns quickly during a recent project, resulted in positive project outcomes and an improved customer experience.