‘Customer centricity’ has become a strategic focus in the water sector, with key industry players adopting a collaborative approach to provide community-focused innovations. A new era of ‘co-creation’ is enhancing this, enabling asset owners and service providers to combine their knowledge to deliver community-focused infrastructure solutions that will last for generations to come. Reshaping traditional

Read more…

Charitable giving is heavily entwined in Australian and New Zealand culture, with up to 80% of Australians and New Zealanders donating to heartfelt causes annually. Throughout COVID-19, the charitable sector has seen a considerable downturn in the number of donations pouring in. In response, charities such as WaterAid Australia has had to adapt the way

Read more…

Access to clean water, adequate toilets and good hygiene should be fundamental human rights. Sadly, millions of people around the world are not afforded these basic necessities. For those living in disadvantaged communities in developing countries, the COVID-19 crisis poses additional threats associated with poor hygiene and sanitation. Australia’s Water Industry has united to improve

Read more…

COVID-19 has shocked the world, challenging many local and national governments until social distancing restrictions ease. However, some infrastructure projects are so critical to the health and wellbeing of the local community, that they cannot wait. For a local crew undertaking one of the largest diameter wastewater rehabilitation projects New Zealand has ever seen, this

Read more…

The arrival of COVID-19 has compelled people around the globe to adopt social distancing to protect themselves and their communities. However, for those working in essential services, there is still a level of community contact required. This begs the question: how should companies manage their community relations during a pandemic? Specialist in water infrastructure and

Read more…

Interflow’s approach to managing COVID-19 COVID-19 has evolved rapidly and there is a major societal shift which has affected people and industries across the globe. Amid this pandemic, people will still need to rely on continuity of water and sanitation services. Interflow discusses its approach to maintaining business continuity to meet essential services for its

Read more…